Refunds will only be processed on the same account from which you initiated the refund.
You should notify the company via e-mail (firstname.lastname@example.org) within three days of purchase if your item or package is damaged, faulty, or in any way defective to claim a successful exchange or a refund.
No money will be refunded for products returned without any manufacturing defect.
Please Note: Shipping Charges are non-refundable. Moreover, any additional handling and shipping costs would be the customer’s responsibility.
If there is no manufacturer defect and the product is functioning properly, yet you still wish to exchange a product, you must notify us within 3 days of receiving the product.
You can exchange the product with a new product in the same category or receive store credit.
Artisan Vapor Pakistan offers a 15-day limited warranty on all our products except the following due to re-use & hygiene issues:
Tips & Mouthpieces
Coils & Tanks
Customers are requested to check their products before leaving the store properly. Once the customer leaves the store, these products will not be returned or exchanged due to re-use issues.
We ship our products to our customers in perfect conditions; however, if the products mentioned above are damaged during the shipment process, we may accept returns.
You can mail the product you wish to return or exchange to the following address: Flat No 4, Block D6 DHA Flats, Street 125, Sector G11/4, Islamabad.
The Nitecore Digicharger D4 is a global smart charger and is compatible with all the cylindrical rechargeable batteries; hence it eliminates the need of owning several chargers. The Nitecore D4 is capable of charging four batteries simultaneously. It automatically identifies Ni-MH, Li-ion and Ni-Cd batteries and through its manual selection option it is also capable of charging LiFePO4 batteries. Each of the four battery slots preset in D4 charges independently.
Nitecore Digicharger D2 is a universal battery charger and is compatible with all the cylindrical rechargeable batteries around the globe, meaning that you no longer need to own several chargers. The D2 automatically identifies the battery type like (Ni-CD, Li-ion and Ni-MH) and it is also capable of charging LiFePO4 batteries with its manual selection option. Through the smart charging circuit selection it chooses the best mode for a given battery.Each of the two mini-computer controlled charging slots charges and monitors the battery.
LG HG2 Battery 3000 mah 35A is 18650 flat top battery. These batteries are 18mm in length and designed to easily fit in 18650 box mods and 22-23mm tube mods. The nominal voltage of these batteries is 3.6v and full charged voltage is 4.2v. These batteries have a capacity of 3000mah and can handle maximum 35A load, which make them perfect for sub-ohm vaping on your favorite mo