Refunds will only be processed on the same account from which you initiated the refund.
You should notify the company via e-mail (firstname.lastname@example.org) within three days of purchase if your item or package is damaged, faulty, or in any way defective to claim a successful exchange or a refund.
No money will be refunded for products returned without any manufacturing defect.
Please Note: Shipping Charges are non-refundable. Moreover, any additional handling and shipping costs would be the customer’s responsibility.
If there is no manufacturer defect and the product is functioning properly, yet you still wish to exchange a product, you must notify us within 3 days of receiving the product.
You can exchange the product with a new product in the same category or receive store credit.
Artisan Vapor Pakistan offers a 15-day limited warranty on all our products except the following due to re-use & hygiene issues:
Tips & Mouthpieces
Coils & Tanks
Customers are requested to check their products before leaving the store properly. Once the customer leaves the store, these products will not be returned or exchanged due to re-use issues.
We ship our products to our customers in perfect conditions; however, if the products mentioned above are damaged during the shipment process, we may accept returns.
You can mail the product you wish to return or exchange to the following address: Flat No 4, Block D6 DHA Flats, Street 125, Sector G11/4, Islamabad.
TF-T2 is a dual coil head with 1.5 resistance, these coil heads work perfect between 20w to 40w. These coil heads are specifically made to consume least juice and produce cooler vapes. Pure organic cotton is used in those stainless steel coil heads.
Nitecore Digicharger D2 is a universal battery charger and is compatible with all the cylindrical rechargeable batteries around the globe, meaning that you no longer need to own several chargers. The D2 automatically identifies the battery type like (Ni-CD, Li-ion and Ni-MH) and it is also capable of charging LiFePO4 batteries with its manual selection option. Through the smart charging circuit selection it chooses the best mode for a given battery.Each of the two mini-computer controlled charging slots charges and monitors the battery.